All international orders (outside of the USA) are shipped USPS First Class international mail. International orders are done manually, once your order status is “complete”, it has shipped (tracking is not included). Process time is the same as non-international orders, 1-3 business days. Transit time is estimated at 5-17 business days (this is only an estimate) but will vary depending upon the location of your country and its policies. USPS Priority mail transit time is estimated at 5-12 business days, with online tracking accessible. USPS First Class international is estimated at 12-17 business days, does not offer online tracking accessibility, but you can email firstname.lastname@example.org for information & proof of shipment. Since First Class mail does not come with online tracking, the customer accepts that proof of delivery is not provided. Priority Mail is recommended for international orders.
Please note that every so often a package may get stopped by customs (due to crossing country borderlines), if stopped, this will significantly increase the transit time. We do not gaurantee transit time will be within the “approximate” time frames stated above for international orders.
Any inquiries about your international order & shipment dates, please use our contact page to get in touch.
United States, Canada, Albania, Argentinia, Austria, Australia, Barbados, Bangladesh, Belgium, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Belarus, Belize, Canada, Chile, China, Columbia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Finland, Fiji, France, Germany, Greenland, Greece, Hong Kong, Honduras, Hungary, Iceland, India, Ireland, Italy, Japan, Luxembourg, Malta, Mexico, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Panama, Peru, Poland, Portugal, Puerto Rico, Reunion, Romania, Russian Federation, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, Uruguay, Venezuela, Virgin Islands (U.S.), Virgin Islands (British).
CUSTOM FEES & DUTIES
When your package is delivered, your country may or may not put a customs charge/fee on your package. Please be aware that this is a possibility. It is not an extra charge from us (stheart clothing), it is your country charging you for importing goods across country borders. We will not be liable for any extra charges placed on the orders package. If a customs fee/charge is placed and not paid by you, the package will eventually be sent back to us. Once we receive the unpaid package, we will take it as a return and there will be a 10% restocking fee.