Returns & Exchanges

Click on the button below to print out the return/exchange form. If you do not have a printer available, follow the steps below.

 

PRINT FORM

 


 

We offer a 30 day (from date of purchase) exchange/return policy. Once your order passes the 30 day mark, this policy no longer applies to your order. The item(s) must be in the exact condition as received, not washed, not worn, labels/hangtags attached, and odor-free (make sure when trying an item on that you are not wearing a deodorant/body spray that will leave stains/fragrances).

Sale items are not eligible for returns/exchanges.

 

SEND TO
Stheart Clothing Company
PO Box 163
Royal Oak, MI 48068

 

(please ship usps to our PO box, some services like ups will not ship to a PO box)

 

INCLUDE (on a note inside the package):
-Full Name (that you ordered with)
-Email (that you ordered with)
-Return Address
-Sized needed (or state “return”)

 

Upon receiving your exchange, we will inspect, process, and ship out the new item(s) within 1-3 business days. Standard shipping time will apply on top of the processing time. If any problems occur with your exchange, such as size desired being sold out or item not passing inspection, we will immediately notify you by email.

For returns, we will inspect the item(s) upon arrival and process the refund within 1-3 business days. Please allow time for this to show up on your account/card.